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Why is there missing program information on Match A Resident?
Why is there missing program information on Match A Resident?
Updated over 5 months ago

At Match A Resident (MAR), we strive to provide the most comprehensive and up-to-date residency program information. However, there may be instances where certain program details are missing or incomplete. This article explains why this might happen and how you can address it.

Reasons for Missing Program Information

Program Changes

Residency programs frequently update their requirements, application processes, and other critical details. Sometimes, these changes occur after our annual updates or between our verification cycles, leading to temporary gaps in information.

Direct Program Communication

We rely on direct communication with residency programs to ensure the accuracy of our data. In some cases, programs may delay providing updated information, resulting in missing or outdated details on our platform.

Program-Specific Nuances

Some programs have unique or specific criteria that may not be immediately available or easy to verify. This can occasionally lead to missing information as we work to confirm these details.

How to Report Missing Information

If you encounter missing or incomplete program information on MAR, please follow these steps:

  1. Contact Support: Reach out to our support team to report the missing information.

  2. Provide Details: Include as much detail as possible about the program and the specific information you believe is missing.

  3. Verification Process: Our team will verify the information with the residency program and update our database accordingly.

Steps We Take to Ensure Data Accuracy

  1. Annual Updates: We conduct comprehensive annual updates between July and September, directly contacting residency programs for the most current information.

  2. Ongoing Verification: We continually verify and update our data throughout the year as new information becomes available.

  3. User Feedback: We value feedback from our users and rely on it to identify and correct any gaps in our information.

FAQs

Q: What should I do if I find missing or outdated information on MAR?

A: Contact our support team with details about the missing information, and we will work to verify and update it as soon as possible.

Q: How often is program information updated on MAR?

A: We conduct annual updates between July and September and continuously verify and update information throughout the year.

Q: Why might some program information be missing or incomplete?

A: Program changes, delays in communication from residency programs, and unique program-specific criteria can lead to temporary gaps in information.

Q: How does MAR ensure the accuracy of its data?

A: We rely on direct communication with residency programs, annual updates and user feedback to maintain accurate and up-to-date information.

Contact Support

If you have any questions or need to report missing program information, please contact our support team:

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